COVID-19 DELIVERY SERVICE UPDATE & COVID-19 CONTACT-FREE DELIVERY

Please note that all of our products are hand-made and therefore we are only able to send out a limited number of orders per day and our next-day delivery when you order before 1pm option is subject to availability. The date displayed in our options grid at check out is final.

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During these particularly challenging times, our couriers are facing unprecedented demand and at times there may be a short delay in your order arriving.

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We send all cookies out for next day delivery (exceptions are some addresses which may require 2 day delivery and deliveries for Monday, which will be baked the Friday before), however, at times there may be a short delay which our couriers will communicate directly to you, and as stipulated in our T&Cs, we do ask for you to allow 3-4 business days for your order to arrive.

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Our couriers are making some changes to the way parcels are delivered to you in order to offer ‘contact-free delivery’ right to your doorstep.  On arrival at the driver will knock or ring the bell and will then step away to a safe distance.

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The driver will ask for your name, record ‘Accepted at Delivery Point’ into their scanner and take a photo of the premises confirming delivery.  If you are unable to come to the door, a calling card will be left advising of alternative delivery options.