COVID-19 DELIVERY SERVICE UPDATE & COVID-19 CONTACT-FREE DELIVERY

Please note that all of our products are hand-made and therefore we are only able to send out a limited number of orders per day and our next-day delivery when you order before 1pm option is subject to availability. The date displayed in our options grid at check out is final.

During these particularly challenging times, our couriers are facing unprecedented demand and at times there may be a short delay in your order arriving.

We send all cookies out for next day delivery (exceptions are some addresses which may require 2 day delivery and deliveries for Monday, which will be baked the Friday before), however, at times there may be a short delay which our couriers will communicate directly to you, and as stipulated in our T&Cs, we do ask for you to allow 3-4 business days for your order to arrive.

Our couriers are making some changes to the way parcels are delivered to you in order to offer ‘contact-free delivery’ right to your doorstep.  On arrival at the driver will knock or ring the bell and will then step away to a safe distance.

The driver will ask for your name, record ‘Accepted at Delivery Point’ into their scanner and take a photo of the premises confirming delivery.  If you are unable to come to the door, a calling card will be left advising of alternative delivery options.